U. S. Bititci, T. Trevor, and C. Begemann, Dynamics of performance measurement systems, International Journal of Operations & Production Management, vol.20, issue.6, pp.692-704, 2000.
DOI : 10.1108/01443570010321676

U. Bititci and P. Cocca-&-aylin-ates, Impact of visual performance management systems on the performance management practices of organisations, International Journal of Production Research, vol.78, issue.5, 2015.
DOI : 10.1111/1467-6486.00253

F. Barnabe, A ???system dynamics???based Balanced Scorecard??? to support strategic decision making, International Journal of Productivity and Performance Management, vol.60, issue.5, pp.446-473, 2011.
DOI : 10.1108/17410401111140383

R. Bhagwat and M. K. Sharma, Performance measurement of supply chain management: A balanced scorecard approach, Computers & Industrial Engineering, vol.53, issue.1, pp.43-62, 2007.
DOI : 10.1016/j.cie.2007.04.001

L. Berrah, G. Mauris, and J. Montmain, Monitoring the improvement of an overall industrial performance based on a Choquet integral aggregation???, Omega, vol.36, issue.3, pp.340-51, 2008.
DOI : 10.1016/j.omega.2006.02.009

URL : https://hal.archives-ouvertes.fr/hal-00428552

M. Busi and J. O. Strandhagen, Monitoring Extended Enterprise Operations Using KPIs and a Performance Dashboard, Second World Conference on POM and 15 th Annual POM Conference, 2004.

C. Kwee-keong, Understanding the features of performance measurement system: a literature review, Measuring Business Excellence, vol.17, issue.4, pp.102-121, 2013.
DOI : 10.1108/MBE-05-2012-0031

C. P. Glykas, M. Valiris, and G. , Management Accounting Tools For Today and Tomorrow. Retrieved from http://www.cimaglobal.com/Documents A proactive balanced scorecard, International Journal of Information Management, vol.31, pp.460-468, 2009.

G. Giannopoulos, A. Holt, E. Khansalar, and S. Cleanthous, The Use of the Balanced Scorecard in Small Companies, International Journal of Business and Management, vol.8, issue.14, pp.1-22, 2013.
DOI : 10.5539/ijbm.v8n14p1

A. Gunasekaran, C. Patel, and R. E. Mcgaughey, A framework for supply chain performance measurement, International Journal of Production Economics, vol.87, issue.3, pp.333-380, 2004.
DOI : 10.1016/j.ijpe.2003.08.003

URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=

K. Green, . Jr, P. Zelbst, J. Meacham, and V. Bhadauria, Green supply chain management practices: impact on performance. Supply Chain Manage, An Int J, vol.17, issue.3, pp.290-305, 2012.

P. Garengo and U. Bititci, Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs, International Journal of Operations & Production Management, vol.27, issue.8, pp.802-825, 2007.
DOI : 10.1108/01443570710763787

Z. Hoque, 20 years of studies on the balanced scorecard: Trends, accomplishments, gaps and opportunities for future research, The British Accounting Review, vol.46, issue.1, pp.33-59, 2014.
DOI : 10.1016/j.bar.2013.10.003

R. S. Kaplan and D. P. Norton, The balanced scorecard-measures that drive performance, Harvard Business Review, pp.71-90, 1992.

R. S. Kaplan and D. P. Norton, Using the balanced scorecard as a strategic management system, Harvard Business Review, pp.75-85, 1996.

G. K. Kanji and P. M. Sa´, Kanji's Business Scorecard, Total Quality Management, vol.2, issue.6, pp.13-27, 2002.
DOI : 10.1108/02635579610114929

D. P. Keegan, R. G. Eiler, and C. R. Jones, Are your performance measures obsolete? Management Accounting, pp.45-50, 1989.

R. L. Lynch and K. F. Cross, Measure up-The Essential Guide to Measuring Business Performance, 1991.

P. Edson, S. E. Lima, J. J. Costa, and . Angelis, Juliano Munik Performance measurement systems: a consensual analysis of their roles, Int. J. Prod. Econ, vol.146, issue.2, pp.524-542, 2013.

M. Lauras, G. Marques, and D. Gourc, Towards a multi-dimensional project Performance Measurement System, Decision Support Systems, vol.48, issue.2, pp.342-353, 2010.
DOI : 10.1016/j.dss.2009.09.002

URL : https://hal.archives-ouvertes.fr/emse-00682715

A. C. Maltz, A. J. Shenhar, and R. R. Reilly, Beyond the Balanced Scorecard:, Long Range Planning, vol.36, issue.2, pp.187-204, 2003.
DOI : 10.1016/S0024-6301(02)00165-6

A. Meekings, S. Povey, and A. Neely, Performance plumbing: installing performance management systems to deliver lasting value, Measuring Business Excellence, vol.13, issue.3, pp.13-19, 2009.
DOI : 10.1108/13683040910984284

A. Neely, C. Adams, and P. Crowe, The performance prism in practice, Measuring Business Excellence, vol.5, issue.2, pp.6-12, 2001.
DOI : 10.1108/13683040110385142

B. A. Tezel, L. J. Koskela, and P. Tzortzopoulos, The functions of visual management, International Research Symposium, 2009.

N. Yadav, S. Sagar, and M. Sagar, Performance measurement and management frameworks, Business Process Management Journal, vol.19, issue.6, pp.947-970, 2013.
DOI : 10.1108/BPMJ-01-2013-0003